Questions To Ask A Heating Service Watertown NY

In winter, your heating unit ensures that you remain comfortably warm. During summer, it’s crucial to have a good running air conditioning system to avoid sweating and discomfort caused by temperatures that are too high. Your heating and cooling system makes an essential aspect of ensuring the utmost comfort within your home. However, your HVAC may malfunction or fail after years of use that would warrant the help of a professional heating service. But how do you choose a professional heating service?

heating unit

Below are important questions you should keep in mind when shopping around for heating service.

How Long Have You Been in This Business?

You’ll gain an insight into the level of service the company can provide and guarantee by determining business tenure. The company’s website also shows how long the heating service company has been on the business in the ‘About Us’ section.

Is Your Company Insured and Bonded?

A legitimate company is insured and bonded because they know the importance of keeping their clients protected from lawsuits and loss. Trusted, reliable, and experienced companies, such as E&V Energy, ensure that they comply with these requirements. General liability insurance would protect both the heating service company and the client.

Here are the benefits of hiring an insured and bonded heating service:

  • Protection Against Unexpected Events: Accidents happen, so you have to choose a heating service that provides general liability insurance. Otherwise, you’ll end up paying costly hospitalization or medical expenses of an injured heating service technician.
  • Peace of Mind: Knowing that the heating service company has insurance will eliminate your worry and stress dealing with unexpected issues and injury claims.
  • Assurance and Confidence: You’re assured that your working with an expert and someone you can always rely on when emergency HVAC issues arise.

Do You Provide Service Guarantee?

It’s important to ask this question to an HVAC professional because you want to ensure that if something goes wrong early after your heating and cooling has been installed or repaired, you’ll receive a free service. You don’t want to pay for extra or unexpected expenses just because you hired someone who doesn’t offer a service guarantee, which is a waste of time, money, and effort.

Do You Take Care Permits Required by the City?

Some projects or installations might require obtaining the necessary permit. It’s a good idea to work with a company that can also handle this task for you, saving you time and effort.

What Are the Best Features of the Newest Heating Systems?

Asking this question to a heating service technician will help you assess his in-depth knowledge and skills in installing and repairing the newest heating systems. It’s important for every heating service company to have knowledgeable technicians who understand the features and benefits of the latest heating systems, most especially when it comes to sustainability and efficiency.

What Are the Important Factors to Consider When Choosing a Heating System?

You can assess the expertise and experience of a heating service technician by getting a clear explanation to this question. With numerous heating and cooling issues handled in the past, an experienced heating service technician can confidently discuss your options and the important considerations when choosing a new heating system.

There should be a reasonable indoor temperature during winter months for you and your family’s comfort. That’s why it’s crucial to determine and discuss the factors that may affect your decision-making when choosing a reliable heating system with a professional heating service technician.

Here are the topics that an expert heating service technician will likely cover when answering this question:

Types of heating systems, such as furnaces, boilers, and electric heat pumps

  • Sizes of different heating systems
  • Energy source or fuel type
  • Distribution system
  • Efficiency

How Will a New Heating Unit Affect the Electricity Bill?

This question requires a practical answer because the efficiency of a new heating unit dramatically affects a household’s electricity bill. You might want to listen attentively as the heating service professional answers this question because your finances or monthly budget and family’s comfort are at stake.

How Long Will the Installation or Repair Last?

You might have a busy or hectic schedule all week, so you want the installation or repair of your HVAC finished as soon as possible. While you can dedicate your one day off for the project, it’s important to ask the service technician how long is the expected time frame for a typical installation or repair. In that way, you can make plans and schedule the service call at your most convenient time.

heating and cooling

What Are Your Financing Options?

For heating service companies offering heating products and services, there are those who are offering flexible payment options. Asking this question will help you make a better decision because of the anticipated impact on your current and monthly budget. You might want to invest in a premium quality heating system that you can use for many years because of its superior durability and performance.

Can I Use Any Tax Credits or Rebates?

If you want to save extra money when buying and installing a new HVAC system, ask if there are tax credits or rebates you can use towards the purchase. According to tax experts, taxpayers may be eligible for a rebate or tax credit by upgrading and using renewable energy in their homes. You can file Form 5695 when you upgrade your home’s HVAC system with your tax return.

Do You Handle the Clean-up?

It would be nice if you can hire an HVAC company that will be responsible for cleaning up their work area once they’re done with their installation. This is especially important if you’re a busy person. You don’t want to waste your time cleaning and organizing things if you have more important things to attend to.

Can You Explain the Terms of the Service Agreement?

While you can read the contract on your own and try to understand and digest everything it says, it’s still a good idea asking the heating service professional to explain in layman’s terms the terms and conditions of the contract.

In that way, any query, assumptions, or doubts are answered or cleared. It will provide you peace of mind and confidence that you’re working with a reliable, responsible, and honest HVAC company.

Here are the contract or agreement details you might want to cover with the HVAC contractor:

  • Scope of the HVAC installation or repair job
  • Service fees and other expenses
  • Coverage of insurance
  • Service guarantees
  • Homeowner’s responsibilities
  • Available service


There is no perfect HVAC company, but you can always choose the best by asking the suggested questions mentioned above. In that way, you can choose a heating service company that prioritizes their clients over profit. In that way, you can establish a healthy business relationship wherein you can entrust your home’s HVAC system for many years to come.